Batch of new scrolls for mounting

Questions and answers about our artwork mounting. See a tour of our artwork mounting workshop.
gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Batch of new scrolls for mounting

Post by gdunn31 » Jan 20, 2011 8:30 pm

Hi Gary,
I've been accumulating a bunch of paintings that I'd like to send off to get mounted (I like your new mockup system by the way, definitely makes things easy). I'd like to send 30 off- would these be better sent in several batches or all at once? I know its a large order, and I don't want to gum things up for you. Please let me know what you recommend.

Also, considering that Chinese New Year is upon us, is it worth my while to try to get them all finished and sent off by the end of January, or will they just sit around for 3 weeks because everyone is on vacation anyway?

thanks very much,
Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Jan 21, 2011 12:01 am

We'll be closed down until late February. I guess you could time out the shipment to Beijing for that time frame.

I guess for now you can start by posting 30 images of your artwork here (actually, this forum sucks for attaching that many images, so you can use email, or attach a zip file to make is reasonable).

I'll then set them up for selecting the custom options with the mock-up system showing you and idea of what you will get for each. I can do the width for you, or you can do it yourself. My formula is 1 centimeter = 2.2 pixels. Don't worry about length of the artwork (I never do), as accurate width is all that matters.

-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Feb 21, 2011 5:09 pm

Hey Gary,
I'm just wondering if you received the email I sent you a few days ago with a zip file of images of the paintings to be mounted. I sent it to the gary@orientaloutpost.com address.

thanks!
Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 7, 2011 12:17 am

Sorry Greg, I missed your forum post from Feb 21, and it seems that I either did not receive your email, or it was eaten by a spam filter. You should be able to attach a zip file here. Or you can post up to 10 images in a single post.

-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 7, 2011 8:51 pm

hi Gary,
its not letting me attach the file- keeps saying that I'm trying to attach an empty file for whatever reason. I'm going to email it to you again right now- please look for it in your spam folder as well. if you can't find it, let me know and we'll try to work something else out.
thanks
Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 8, 2011 12:16 pm

Thanks Greg.

Your images were so good and made it so easy for me that I think you deserve a discount. Just use your last name as your coupon code during checkout (below where you fill out your address) for a nice surprise.

Here are the links to your artwork:
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn01
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn02
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn03
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn04
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn05
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn06
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn07
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn08
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn09
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn10

http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn11
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn12
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn13
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn14
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn15
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn16
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn17
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn18
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn19
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn20

http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn21
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn22
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn23
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn24
http://www.orientaloutpost.com/options.php?cname=Custom+Mounting&image=dunn25

You'll probably want to keep this page open, and then open all these links in a new window while you customize and add each one of these to your cart. I tried to make our system smart, so it will remember the selections you made the time before as you start each new piece of artwork.

You have a lot of pieces here, so it will probably take a while. You can always create an account once you add the first one to your cart, and then save your cart in case you want to come back later to finish.

You can either pay now via credit card, Paypal, or Google Checkout, or later via Money Order or check. I know we did business before, so I am comfortable either way.

On a personal note: I really like what you have done this time. They seem more colorful than what I remember in your last batch. There's more background and depth. For whatever reason, #13 captivates me. I really like the combination of simple elegance of the trees with the background giving depth to the image. This artwork is "top shelf", and I don't say things like that too often.

Let me know if you need physical silk samples mailed to you to help make decisions. Your computer monitor may deceive you as to which silk colors match your artwork.

Cheers,
-Gary.

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

A side note on custom wall scroll building...

Post by Gary » Mar 8, 2011 12:33 pm

Greg,

We've got a lot of options now, and the pricing scheme has changed a little. It used to be about $25 per wall scroll plus about $5 per scroll in shipping. I kind of changed it to match how our regular artwork is sold. So a basic wall scroll with up to a 33cm-wide artwork panel and one silk color is $32.88

You just pay our flat rate of $9.80 shipping for the whole order (the secret is, some of the shipping cost is buried in the price of the wall scroll of course).


Your Browser Does not Support I-FRAMES
Otherwise, a cool mock-up of your
wall scroll would appear here
Your Browser Does not Support I-FRAMES
Otherwise, a cool mock-up of your
wall scroll would appear here
Your Browser Does not Support I-FRAMES
Otherwise, a cool mock-up of your
wall scroll would appear here
Your Browser Does not Support I-FRAMES
Otherwise, a cool mock-up of your
wall scroll would appear here
Your Browser Does not Support I-FRAMES
Otherwise, a cool mock-up of your
wall scroll would appear here

As you can see from these examples, the price for mounting can vary a bit depending on how fancy you want them to be. The third one above costs $2 more just because that silk costs a bit extra. Other options are more dramatic.

Cheers,
-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 8, 2011 2:34 pm

All done. I hope that you can keep all of the mounting requests straight- there's a lot of stuff! Please let me know if any questions come up, and a very sincere thank you for the discounts. I also really appreciated the comments.

On a side note, I'm finishing up graduate school in neuroscience within the year, and after that I plan to paint full time. The paintings have been very popular with the neuroscience crowd, and I can't keep the scrolls in stock. You might get another order in a few months.

That being said, I would be very, very interested in trying to exhibit/sell some of my work in China, Japan, and South Korea. Seeing as how you're pretty well connected in the vicinity, I was wondering if you might be able to point me in the right direction to some folks that I might speak to about potential opportunities.

Thanks again for all of the inexpensive, quality work you guys offer to starving artists

ciao
Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 8, 2011 6:41 pm

Well, my system was supposed to keep good track of everything. I just discovered with your order submission that I have some issues with some new code I wrote that cascaded a couple problems in your order.

The first problem is that identification for each image was supposed to be encoded into the item in the shopping cart. Unfortunately, it wasn't this time. I just have quantities of each mounting variation, but I don't have which image went with which mounting. We'll work on that below.

My other problem is the discount. I'll let it go this time, but somehow another discount kicked it (it was a quantity discount for regular artwork items) along with the 10% discount that I intended to give you. Effectively, you're getting 30% off. I'm just going to look the other way and let the order go as is, because a deal is a deal. Just please understand I can never do that kind of discount again.

Sorry to ask you to go back and work this out again, but here is a simplified version of your order with the quantity at the bottom of each set of options. I need to know which image numbers correspond with each set of options:


Silk Color: Plain Black
2

Silk Color: Ivory
5

Silk Color: Copper
1

Silk Color: Frost Blue
1

Silk Color: Gold
2

Silk Color: Plain Black
Inner Silk Frame Color: Ivory
3

Silk Color: Gold
Inner Silk Frame Color: Ivory
4

Silk Color: Medium Green
1

Silk Color: Plain Black
Fancy Gold Panels: Fancy Gold Panels
1

Silk Color: Orange Chocolate
Inner Silk Frame Color: Ivory
1

Silk Color: Crazy Blue Gold
Inner Silk Frame Color: Ivory
1

Silk Color: Ivory
Fancy Gold Panels: Fancy Gold Panels
2

Silk Color: Plain Black
Inner Silk Frame Color: Ivory
Fancy Gold Panels: Fancy Gold Panels
2

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 8, 2011 9:32 pm

Heya,
Here's what I think we should do- I'm being totally honest when I say that I want to pay you what you deserve for making these scrolls. It behooves me greatly for you to stay in business. Would it be possible to cancel my previous order, set it back up so that the system will remember this time (or I can keep track, either way is fine- shouldn't take me more than 10 mins to do again), and process the order with the correct pricing?

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 9, 2011 10:56 am

I appreciate your understanding.

I did lots of re-coding last night, and then lots of testing to make sure it was all working correctly. You'll see the image of each one in the cart now.

I found another issue in that I had the mock-up reporting a base price of $32.88 but I forgot that I'd reset the base price to $34.88
I decided to roll that back to $32.88, but the next time the exchange rate slips, I'll have to increase that back up to $34.88 as the base price.

I didn't want to do that math, but I'm pretty sure I was losing money at the amount you paid on that order.

I've reset your intended discount from 10% to 20% which should make up for the extra trouble of placing the order again. Your average scroll was $42 before discount on that order. The 20% off and reset to base price of $32.88 will save you about $10.40 per wall scroll. That will keep me from losing money on this order. The discount code is still your last name.

All the same custom links will work again from the previous forum post.

I've issued a full refund on that order.

Thank you so much for your offer to redo this order.

-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 9, 2011 8:51 pm

all done.

I put a note in the order form about the metallic ink and blotchiness on sized xuan- any thoughts?

It also sort of got lost in the back and forth about what to do with the order, but it is a dream of mine to one day exhibit and sell artwork in China, Japan, and Korea. After your extensive travel in China and a knowledge of its arts scene, do you have any tips as to how I might make that happen?

thanks again for the help. I'll send the artwork your way soon.

Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 10, 2011 1:05 am

About the note. I saw that. We will not make direct contact with irons on the face of the artwork (with vary rare exceptions - such as a trouble spot that needs special attention). We've been using a heat-resistant plastic sheet for years now. It goes over the artwork when hand-irons are applied.
You can see what I'm talking about in some of the images here:
http://www.orientaloutpost.com/asian-art-mounting.php

The thickness of the paint, or the special paint you used could have an issue still. There will be heat applied, and it's hard to say how thick or special painting might react. I think the worst-case-scenario is that you might have to touch up those thick paint areas if they end up distorted in some way.

About displaying, selling, or exhibiting artwork in China. This is of course a new and growing market. There are rich Chinese that will jump at the chance to buy artwork from a foreign artist. Shanghai is the hotbed for this kind of thing. Beijing is probably #2 if you don't count the saturated art market in Hong Kong.

My problem is that these are not circles I travel in when I'm in China. I deal with local artists, but I don't put on exhibitions for them in China. In fact, I don't have a relationship or connection with anyone who does exhibitions in China. I only do exhibitions in the USA (but due to the terrible economy, I am taking a break from that now).

When the economy comes back, I may start up again, and would happily do a show for you in San Diego.

This is kind of from left field, but maybe you can hook up with our Japanese master calligrapher. She does exhibitions in the Boston area (at least with you in Phili, it's less travel than coming to San Diego). Here's her facebook page:
http://www.facebook.com/pages/Michiko-Studio/168314689857652

Cheers,
-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 10, 2011 8:00 pm

great. I've had paintings with this type of ink dry mounted before, and they've come out fine, so I'm not terribly worried about it. the sized xuan is more of a concern for me, so hopefully that won't be a problem.

Thanks for the tips on exhibiting in China- based on your stories, you're clearly the more rugged traveller type in search of hidden gems in the remote villages, not hanging out much in glossy Beijing or Shanghai. I really enjoy reading your stories, by the way, you seem to have found quite a wonderful balance in life. I find it inspiring that you're able to have such amazing adventures and fun, making a living doing something you love.

I'll let you know when I get around to sending you the paintings.
ciao
Greg

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 14, 2011 4:00 pm

yo,
I got the silk samples you sent- thanks for sending them, they're really helpful.
see ya
Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 14, 2011 11:56 pm

I figured you'd need those in your position.

I just finished coming up with a new sample format, so you're the first or second customer to see it. Any comments or suggestions for improvement are welcome.

I used to just send out rough-cut swatches and hand-written labels on the back of them.

If you think any of your color selections will clash after reviewing the samples, just let me know. There's plenty of time to make changes now.



I was thinking about your notes regarding your experience with splotchy spots or other issues after mounting. I'll share my thoughts on this, being that I've seen a lot in 9 years of dealing with mounting issues and the occasional troubles with artwork or media...

The crazy thing is, I will sometimes buy a piece of artwork on raw xuan paper in China that looks perfect. You can look all day and not see any flaw.

When you mount that artwork, you suddenly see a "red ghost" appear (a "red ghost" is what I call an errant red signature chop mark, often the result of a piece of artwork being laid on top of another that's just been stamped - it's an accidental transfer of the red-clay-oil-ink).


Splotchy artwork? Here's one possible cause...
All that artist has to do is rest his hand on the xuan paper for a bit while painting it with a brush in the other hand. The finger oils from the first hand subtly transfer into or are absorbed by the xuan paper. The result is impossible to see until the moment you mount it. For some reason, it only becomes visible when it's been laminated to more sheets of paper. Suddenly, you see a bunch of splotchy spots in the background of the painting.

I did an experiment with this once by resting my unwashed hand on a piece of xuan paper for a few moments. We then mounted it at the workshop. The result was a perfect shadow print of my hand.

There are no doubt other causes for visual problems with xuan paper. However, not many of them are heat-related. The best-quality xuan paper is made from pulp derived from cotton (medium-quality is made from bamboo pulp). This handles heat very well. Just like a cotton tee-shirt, it takes an incredible amount of heat to scorch or discolor it.

That being said, I once had a batch of red xuan paper that would significantly lighten in color when ironed, and then slowly return to a darker red as it cooled (though possibly ending up lighter than when it started). So anything is possible.

-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 18, 2011 8:27 am

I hate to be a pain in the ass, but yes, I do think that I'd like to change some of the mounting instructions for the scrolls given that I now have the samples in hand. There are a couple swatches that sort of surprised me compared to what I'd seen in previous orders. Incidentally, when you say that burgandy is special order, what does that entail?

The format of the swatches, by the way, is great. super helpful.

yes, I have similar problems of hands touching art leading to problems months down the line with gold leaf as well. probably best to wear gloves whenever handing anything, I guess.

there were a couple of splotchy samples that couldn't have been due to this, though, as the patterns were too regular. I suspect that it was a result of the sizing being put onto the paper irregularly and that leading to the problem.

thanks
Greg

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 18, 2011 8:29 am

i forgot to mention that yes, i've had so much damn trouble with the vermillion stamp ink taking forever to dry, sometimes smearing all over everything or worse yet onto adjacent paintings, that I don't even stamp the scrolls until after they're mounted.

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 18, 2011 9:59 pm

I actually have arrangements with some of the artists that I deal with to not stamp their artwork (they've issued their signature chop to me, and I apply the stamp after mounting).

As far as burgundy silk (I guess it's really burgundy and silver) all you have to do is ask for it. The reason it's special order is that it's in limited supply. I only seem to be able to get small batches. I might run out at any time. If I offered it as a regular silk color, I would run out quickly and disappoint a lot of customers I imagine.

Another color that's weird is green. Every batch I get is completely different. I'm not even sure if the one I sent you is what we've got at the workshop right now.

The rest of the colors are fairly stable.

Let me know what you want to change. If you have a copy of your order, just refer to them by the number. The one at the top of your order will be #1.

-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 21, 2011 12:21 pm

you know what- screw it, I'm not going to change any of the mounting instructions. As there's no picture reference on the invoice I got and because I'd put them out of order when I was choosing silks last time, its way too confusing (and these sorts of decisions can take me forever). Lets leave it as is.

Sent you the artwork on Saturday via FedEx ground, should get there in a few days.

later
Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 21, 2011 6:59 pm

Oops, seems I forgot to give you the new shipping instructions:
viewtopic.php?t=4182

I'll forward them to Beijing when those get here, but next time, it will be faster to just go direct from your location to Beijing per the instructions in the link above.

-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Mar 22, 2011 6:34 pm

wow, i have been a serious pain in your ass the last two weeks. Apologies for that, I didn't realize that I should sent them straight to Beijing.

Let me know if you need to charge me for that leg of the shipping cost.

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Mar 22, 2011 11:08 pm

It's alright. I was able to find a problem with our website system and fix it (thankfully, I was able to do that before someone placed an order for 41 wall scrolls just days later).

I definitely have some bugs to workout, but I will focus on the progress made. My philosophy: Any failure you encounter is just a chance to improve.

-Gary.

gdunn31
Advanced Member
Posts: 59
Joined: Jan 21, 2008 6:40 pm
Location: Philadelphia, PA

Post by gdunn31 » Apr 4, 2011 1:28 pm

Hey Gary,
Just checking in to make sure that you received the artwork I sent you awhile back. Please let me know when you have a chance.

thanks
Greg

User avatar
Gary
The Boss
Posts: 6092
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Post by Gary » Apr 4, 2011 3:37 pm

Got it from FedEx and sent it on to Beijing several days ago via EMS. It arrived in Beijing yesterday. Tracking number EC641231800US

Now that the artwork is in Beijing, we can start the clock. Barring any unforeseen issue, it should be 4-5 weeks from today. We might even be able to go a little faster, as we just relieved the burden of a backlog over the Chinese New Years holiday. We're caught up, and we added a couple new apprentices to help out.

Cheers,
-Gary.

Locked

Who is online

Users browsing this forum: No registered users and 2 guests